Website ADA, Privacy, & Disclaimer Information

Thank you for visiting the City of Minneola website and reviewing our privacy policy.  We will collect no personal information about you when you visit our web site unless you choose to provide that information to us.

ADA NOTICE      

The City of Minneola is committed to accessibility.  We strive to maintain a website that is both accessible to all visitors and compliant with the Web Content Accessibility Guidelines (WCAG) put forth by the World Wide Web Consortium (W3C).

We recognize that accessibility and usability are not always possible in every area of the website, or for those visitors using assistive technologies and devices.  The City of Minneola conducts accessibility reviews of its website and remediates issues uncovered by these audits.  Please be aware that our efforts are ongoing.

We welcome your feedback on the accessibility of the City of Minneola.  If you have specific questions or feedback about this site's accessibility or need assistance using specific features, please contact us via telephone at (352) 394-3598 or via email at ktompson@minneola.us.

If you have found an inaccessible area on the site, please specify the web page or element and provide any other relevant information to help us locate the problem.

In the event a page cannot be made accessible, we will work with you to make a text version of the content available.  Please contact us via telephone at (352) 394-3598 or via email at ktompson@minneola.us to request a specific electronic format.  Additionally, please provide us with your contact information, the format you require, the web page address, and the location of the content.

We welcome your questions about this accessibility statement and comments on how to improve our website's accessibility.

 

LINKED PDF DOCUMENTS

Many links on this site take the reader to pages requiring an Adobe PDF Reader .  Click here to download a free version of the Adobe PDF Reader

PRIVACY POLICY

Email

Under Florida law, email addresses are public records.  If you do not want your email address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing.

Information Collected & Stored Automatically

If you do nothing during your visit but browse through the web site, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:

  1. The Internet domain (for example, "xcompany.com") and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our web site;

  2. The type of browser and operating system used to access our site;

  3. The date and time you access our site;

  4. The pages you visit; and

  5. If you linked to the City of Minneola website from another web site, the address of that web site.

We use this information to help us make our site more useful to visitors -- to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits.

If You Send Us Personal Information

If you choose to provide us with personal information -- as in an e-mail to City staff, or by filling out a form with your personal information and submitting it to us through our web site -- we use that information to respond to your message and to help us get you the information you have requested. We treat emails the same way we treat letters sent to the City offices. We are required to maintain many documents for historical purposes, but we do not collect personal information for any purpose other than to respond to you.  However, information we receive may be considered public information which is subject to disclosure under Florida law.  Except for information disclosure required by Florida law, we only share the information you give us with another government agency, if your inquiry relates to that agency. Moreover, we do not create individual profiles with the information you provide, or provide such information to any private organizations. The City of Minneola does not collect information for commercial marketing.

Minneola CitiServ Mobile App

The City of Minneola is using SeeClickFix, and online and mobile service request system, to power its mobile app (Minneola CitiServ) and reporting forms. SeeClickFix is an application that allows Minneola citizens to report non-emergency related issues. SeeClickFix can be used via the web on a desktop computer, laptop, mobile phone, or tablet. SeeClickFix is a public application. The description entered will be visible to the public. Your display name will be public due to Florida state law, but your email address will never be displayed publicly.”

DISCLAIMER

Every effort is made to ensure that information provided herein is timely and correct; however, users should keep in mind that this information is provided only as a public convenience. In any case where reliance on information is required, the official records of the city should be consulted.

Under Florida law, email addresses are public records. If you don't want your email address release in response to a public record request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.