Utility Customer Service

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A program of the Finance Department, the Utility Billing Department provides utility customers with the following:

  • Initiating and terminating customer services, as needed
  • Providing account information and solutions to its customers
  • Timely notification of monthly consumption results through a computerized billing system
  • Processing cash, check, MasterCard, or American Express payments

The City provides water and sewer service to city and non-city residents.  Additionally, the Department administers and oversees the City’s residential garbage and recycling services provided by a private provider under a franchise agreement.  The Department also administers the monthly stormwater customer charge.

Staff Contacts

Name Title Phone
Arlene Miranda Utility Billing/AR Specialist 352-394-3598 Ext. 2501
Flor Perez Utility Clerk 352-394-3598 Ext. 2500
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